Vertical 2-Tier Outdoor Barbeque Grill with Temperature Gauge and Adjustable Vents
Features
Precise Temperature Control: The smoker features an easy-to-read thermometer on the door, allowing you to monitor internal temperatures accurately during grilling. With four adjustable vents on both sides, you can easily regulate the heat and control the smoke intensity by opening or closing the vents.
Spacious Cooking Area: Equipped with two removable grill racks, this charcoal smoker offers ample cooking space for a variety of foods. Whether grilling fish, meat, vegetables, or even a whole chicken, the detachable grill netting meets all your BBQ needs, making it perfect for outdoor gatherings.
Dual Door Design for Convenience: Unlike single-door smokers, this model features a convenient double-door design. This allows you to check food or add wood without fully opening the smoker, minimizing air exposure to the charcoal. This design enhances safety and helps retain the authentic smoked flavor.
Durable Iron Construction: Constructed from high-temperature resistant, plastic-sprayed iron, the smoker is built to last and resist corrosion. The chromium-plated grills and brackets offer excellent thermal conductivity, reducing cooking time. The spring-shaped handles on each door effectively insulate against heat.
Easy Operation: Combining charcoal roasting and smoking functions, this versatile smoker is user-friendly. Simply add burning wood chips to the charcoal basin to generate more smoke. Close the door, and in a few hours, enjoy delicious smoked food. Cooking a flavorful BBQ has never been easier!
Specifications
Color: Black
Material: Iron
Product Size: 17" x 18.5" x 40" (L x W x H)
Net Weight: 33.5 lbs
Package includes:
1 x Smoker
2 x Wire mesh
2 x Charcoal brazier
1 x Instruction
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com