40 Inch Flying Saucer Tree Kids Swing Outdoor Play Set with Adjustable Ropes
Features
● Safe Material and High Load-bearing Capacity: Considering the problems of safety, this product is made of the strongest and safest materials such as 600D Oxford fabric, PP cloth, and an industrial-strength steel frame. This swing has a load-bearing capacity of 330 lbs and can withstand multiple children at the same time.
● Adjustable Height Meets Different Needs: Since different venues can provide different sizes of space for swings, we designed them into styles whose height can be adjusted. You may adjust the height from 40"- 63" and choose the most appropriate one for your children to relax as the condition changes.
● Available in Various Occasions: This kind of tree swing can be used for many purposes, such as sitting, reading, sleeping, and playing. Besides, it will supply so much fun to both children and parents, and it can be used in many places, such as in the backyard, park, or on trees.
● Easy Installation Process: If the assembly process of a swing is extremely complicated, this will greatly reduce the joy of children. Therefore, we simplified the assembly process of this tree swing. According to the detailed steps in the manual, children can easily complete the assembly and improve their practical ability.
● Interesting Uses and Ideal Gifts: How can an interesting childhood experience lack the swinging project? This round tree swing is the perfect gift for boys and girls, which can accompany them to grow up happily. This outdoor swing provides children and parents with ample space to lie down, swing, or watch the sky.
Specifications
- Color: Camouflage Green
- Material: Steel, PP Cloth, 600D Oxford Cloth, Foam
- Product Dimension: 40" x 40" x 63" (L x W x H)
- Adjustable Height: 40"-63"
- Product Weight: 6.5 lbs
- Weight Capacity: 330 lbs
- Applicable Age: 3+ Years Old
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com
Customer Reviews
We have owned this swing for over a year now. It was easy to assemble and is well made. The rope is adjustable, but for best results you really need to secure it to something level, or secure your vehicle to it. If the pivot point is not level, it will not swing straight. I recommend this swing.
My grandchildren love this swing! They have fun playing with it every day!
