4-Inch Tri-fold Cool Gel Memory Foam Mattress CertiPUR-US Certified with Carry Bag
Features
● Enhanced Cooling Gel Foam Mattress: Experience a rejuvenating sleep with our upgraded 4-inch folding mattress. It features cooling gel-infused memory foam that dissipates heat and regulates body temperature, ensuring a cool and comfortable night's rest. The breathable mesh border fabric promotes airflow, further enhancing your sleeping experience.
● Ergonomic Support for Pressure Relief: Our trifold mattress incorporates a 4" bamboo charcoal support foam layer, effectively eliminating odors and providing optimal support for your body. The medium-firm memory foam ensures proper spine alignment, making it a perfect choice for all types of sleepers seeking pressure relief.
● Skin-friendly Bamboo Mattress Topper: Enjoy the luxurious feel of our breathable bamboo cover. It offers superior softness, and excellent tactility, and is free of fiberglass, allowing you to sleep peacefully for extended periods. The delightful 3D patterns and refreshing bamboo fragrance bring a touch of nature to your sleeping environment.
● Versatile Tri-fold Design: Our tri-fold mattress is incredibly versatile. Use it as a portable bed or play mat for sleepovers, workouts, or for your little ones. You can also unfold two sections and lean the remaining portion against a wall for convenient home office activities. When not in use, simply fold it into a compact size, store it in the included carrying bag, and take it with you wherever you go – perfect for homes, dorms, or RVs.
● Conveniently Delivered in a Box: The mattress is conveniently delivered in a compressed roll, neatly packaged in a box for easy shipping. Simply unbox, remove the outer film cover, and unroll it onto your bed frame. Allow 48 hours for the mattress to fully expand and enjoy the superior comfort provided by the CertiPUR-US certified foam.
Specifications
- Size: Twin XL
- Color: White+Grey
- Material: Memory Foam, Support Foam, Polyester, Mesh, Bamboo Fiber
- Overall Dimensions: 79.5" x 38.5" x 4" (L x W x H)
- Folding Dimensions: 38.5" x 27" x 12" (L x W x H)
- Net Weight: 14 lbs
- Size: Full Size
- Color: White+Grey
- Material: Memory Foam, Support Foam, Polyester, Mesh, Bamboo Fiber
- Overall Dimensions: 74" x 52.5" x 4" (L x W x H)
- Folding Dimensions: 52.5" x 24" x 12" (L x W x H)
- Net Weight: 17.5 lbs
- Size: Queen Size
- Color: White+Grey
- Material: Memory Foam, Support Foam, Polyester, Mesh, Bamboo Fiber
- Overall Dimensions: 79.5" x 59" x 4" (L x W x H)
- Folding Dimensions: 59" x 26" x 12" (L x W x H)
- Net Weight: 21 lbs
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com