27 Inch 1400W Freestanding Electric Fireplace with 3-Level Adjustable Color Flame & Thermostat Control, 0.5-6H Timing Function, Overheating Protection
Features
● Immersive 3D Fire Experience: This standalone electric fireplace boasts a captivating and lifelike 3D flame effect that can be enjoyed from three angles for maximum visual appeal. Plus, it offers three levels of adjustable brightness, catering to your diverse preferences.
● Effective Heating with Thermostat Precision: Our fireplace features a heating element and thermostat control, allowing you to effortlessly set the room temperature between 62°F to 82°F, ensuring year-round comfort. With a 1400W heater generating 4780 BTU of heat output, it can warm areas up to 400 sq. ft.
● Safety and User-Friendly Operation: Control the fireplace via panel buttons or the included remote, which has an impressive 13-ft operating range, adding great convenience to your experience. For peace of mind, this CSA-certified fireplace includes overheat protection, guaranteeing top-tier safety.
● Independent Flame Ambiance: Enjoy the mesmerizing flame effect independently, even without activating the heating function, making this fireplace ideal for all seasons. When you choose to heat, the flame effect seamlessly accompanies it. Plus, the fireplace surface (except the heating element) remains cool to the touch and supports up to 110 lbs of decor on top.
● Stylish Home Enhancement: With a wood-textured exterior and an elegant brick-like flame backdrop, this fireplace complements various indoor settings, such as the living room, bedroom, and office. Additionally, the built-in cable organizer ensures a neat and organized electric cord setup. Elevate your space with this versatile and stylish electric fireplace.
Specifications
- Color: Black/White/Natural
- Material: Density board, steel
- Overall dimension: 27" x 11.5" x 26"(L x W x H)
- Net weight: 41 lbs
- Weight capacity: 110 lbs
- Power: 110-120V, 60Hz
- Wattage: 1400W
- Heating area: 400 Sq. Ft
- Cord length: 71"
- Package includes:
- 1 x Freestanding fireplace
- 1 x Remote control
- 1 x Instruction
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com