13 x 13 Feet Pop-up Instant Gazebo Canopy Tent with Mesh Sidewall and Adjustable Height for Picnic and BBQ
Features
Versatile Mesh Sidewalls and Vented Roof: The gazebo tent features 4 mesh sidewalls that keep bugs out while providing excellent airflow and a clear view. The double-vented roof with mesh ensures a breezy and comfortable environment, perfect for relaxing outdoors.
Durable Dual-Layer Canopy: Made from tear-resistant Oxford fabric, the gazebo’s top cover is built to last. It includes a silver-coated lining offering UPF 50+ UV protection and a 500mm waterproof rating, shielding you from light rain and harmful sun rays. Note: Not suitable for extreme weather conditions.
Sturdy Weather-Resistant Frame: The patio gazebo is supported by a powder-coated metal frame that resists rust and stands strong outdoors. Reinforced rods enhance wind resistance, while 4 wind ropes and 24 ground stakes ensure the gazebo remains stable in various conditions.
Large Adjustable Shaded Area: Measuring 13ft x 13ft, this pop-up gazebo offers 169 sq. ft. of shaded space, making it ideal for outdoor activities like picnics, weddings, and BBQs. With 3 adjustable height levels, you can easily customize the shade to suit different occasions.
Easy Pop-Up Setup and Portable Design: The gazebo's pop-up mechanism allows for quick setup in seconds with a central locking system. When not in use, simply fold and store it in the provided wheeled carrying bag for effortless transport to any location.
Specifications
Color: Coffee, Gray
Material: PU Silver Coated Oxford, Metal, PVC
Overall Dimension: 13 ft x 13 ft x 8-10 ft (L x W x H)
Carrying Bag Size: 51.5" x 9.5" x 9.5" (L x W x H)
Adjustable Height: 8 ft, 9 ft, 10 ft
Net Weight: 53 lbs
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com